How can my client be informed that a new document has been issued

Your client can be informed that a new document has been issued by an email. This email contains a link that redirects the receiver to the einvoicing page, where the document pdf is appeared and can be downloaded and archived.

How do I define the transmission method

The transmission method can be defined in the json file in the field TransmissionMethod of the AdditionalDetails object. You can define the following options:

  • TransmissionMethod: E
    Your client will receive an email with a link attachment that redirects to the einvoicing page where the document is displayed and can be downloaded.
  • TransmissionMethod: A
    The document will not be sent to your client but is going to be archived

What are the common mistakes

The most common mistakes are validation of emails and error from smtp of the receiver.

How can I know if an email has been delivered

You can visit the portal and navigate in the invoice page where you can see the status there. Notification are automatically added, indicating about the delivery of the invoice that you issue. You can get informed if the invoice has been delivered to the recepient, has been received or has been rejected as you can see below:

email delivered

How can I change the default notification email subject

If you wish to change the default notification email subject, you can ask for a custom template, where we can customize the subject, the content and attachments and the email provider.

Can notifications be sent via my email provider

The notifications can be sent via your email provider as long as you have a SendGrid account, by implementation for a custom email.

Is any authentication or password needed for accessing the invoice, when it is received via email

The document is sent to the customer at the address specified by the issuer and does not need a password to open it. The legislation stipulates that the url of the document must be publicly available so that it can be confirmed at any time that the data depicted on a document is consistent with the data transmitted to the IAPR.

What kind of encryption is used for the data of the invoices

Document data is encrypted with a key that is managed by Microsoft. We don’t have the encryption keys either, Microsoft has them and they are managed by Microsoft.